OPEN Forum 2013 at Santa Clara Convention Center
OPEN Forum lunch
Women Forum 2013 Keynote
Register Today - Early Bird Expires on March 31st 2014
Visit http://www.opensvforum.org for a list of speakers and conference agenda.
OPEN CM, Dilawar Syed joined Freshdesk, a Customer Experience Management Company, as President of North America Operations. Dilawar Syed will lead Freshdesk’s sales, marketing and partnership ecosystem efforts to aggressively grow and scale the U.S. business from Silicon Valley.
Dilawar’s career spans consumer web and enterprise software. Formerly Head of Strategy and Operations at Yahoo!’s Platforms and Infrastructure division, Dilawar served in product marketing leadership roles driving the launch of customer management solutions at SAP and Siebel Systems where he built Siebel's Telco integration platform to a multi-million dollar business globally. Most recently, Dilawar led a transformation effort at Tiger Global-backed Yonja Media, an international social media company, expanding the company’s user reach three-fold through new products and acquisitions. Dilawar is active in civic and entrepreneurship efforts globally and serves on President Obama’s Advisory Commission on Asian Americans and Pacific Islanders.
“Today’s empowered consumers challenge companies on how they serve and delight their customers. Freshdesk stands out with a best-in-class product and a team built to execute fast. I look forward to helping our customers meet their customer service imperative, and win in the marketplace,” said Dilawar Syed.
“I’m thrilled to have Dilawar join the Freshdesk team”, said Girish Mathrubootham, CEO, Freshdesk. “He brings a wealth of experience in the customer management space and will be in charge of scaling up our business in the US”.
Freshdesk’s U.S. plans come on the heels of the company’s launch of Freshservice. Freshservice is targeted at companies looking for a service desk to manage their internal IT support needs. With the new solution, Freshdesk plans to disrupt the IT service market, which is currently serviced by incumbents ServiceNow and BMC Remedy.
OPEN SV Charter Member, Amir Khan's vIPtela partnered with Sequoia Capital, to raise $33.5 Million.
vIPtela, Inc., a software-centric start-up working to improve the security, agility and control of corporate IP networks, announced that it has raised $33.5 million in funding from Sequoia Capital. At a time when new services, hybrid clouds and mobile devices are overwhelming networks, vIPtela's ground-breaking technology addresses companies' needs to secure and simplify their corporate networks, reduce cost of operations and embrace the benefits of the open Internet.
"Everything we create and build at vIPtela stems from understanding customers' network challenges," said vIPtela CEO Amir Khan. "The hardest thing to do is to take a very complex problem and provide a simple and elegant solution that can scale. At vIPtela, we believe customers who use technology to maintain or regain control of their networks are in a much stronger position to manage and sustain growth in their business operations."
About vIPtela, Inc.
vIPtela, Inc. is an innovative technology startup focusing on enabling Fortune 500 companies to transform their global connectivity and network architectures for next-generation business applications. vIPtela was founded in 2012 by a team of industry visionaries who have decades of experience bringing ground-breaking networking solutions to market and in architecting some of the largest and most sophisticated global networks. vIPtela is backed by Sequoia Capital and headquartered in San Jose, CA. For more information, visit: www.viptela.com